Frequently asked questions
Straight answers about pricing, timelines, ownership, privacy and all 32 of our services. Search below or jump to a topic.
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Pricing & payments
What things cost, how you pay and what happens if plans change.
See all pricesHow much does a website cost in Chennai?
Our websites start at ₹7,999 for a 5-page Starter website. A full business website with up to 12 pages, a blog and advanced SEO is ₹14,999, and online stores start at ₹14,999. Hosting and domain are paid directly to Hostinger, about ₹3,500 for the first year. You get a fixed written quote before we begin.
What are the payment terms?
Usually 50% to start and 50% before the website goes live. Larger projects are split into milestones set out in your written proposal. We accept UPI, bank transfer and cards.
Are there any hidden or recurring costs?
No hidden costs. Our plan price is our fee only. Anything you pay to another company, like Hostinger hosting and domain, email licences, app store fees, AI usage or ad spend, is shown under each plan as an approximate amount, and you pay it directly in your own name. Renewals and optional care plans are always told up front.
Can I upgrade my package later?
Yes. You can add pages, features, e-commerce or marketing at any time. You only pay the difference.
How many revisions are included?
Every proposal lists the revision rounds included. Small changes within scope are free. Larger changes are quoted separately before any work is done.
Can I cancel a project or get a refund?
Yes. Tell us in writing. If work has not started, you get back what you paid, except a deposit marked non-refundable in your proposal. If work has started, the refund covers the work not yet done, minus any costs we cannot recover. Approved refunds reach your original payment method within 14 business days. Full details are in our Cancellation & Refund Policy.
Process & delivery
How long things take, how we work together and how the finished work reaches you.
Shipping & Delivery PolicyHow long does it take to build a website?
A Starter website usually goes live in 7 to 10 days, a Business website in 2 to 3 weeks and an online store in 3 to 5 weeks. Custom web and mobile apps are planned in milestones, and we share an exact timeline with your quote.
How do you deliver the finished project?
Everything is delivered online. You review the work on a private preview link, and once you approve it we put it live on your domain and hosting, then hand over the logins, files and a short guide. Nothing is shipped by courier. See our Shipping & Delivery Policy.
Will my website work on mobile and rank on Google?
Every site we build is mobile-first, fast and set up for SEO. Clean code, schema markup, meta tags, a sitemap and Core Web Vitals tuning are all included as standard.
Do you work with clients outside Chennai?
Yes. We work with businesses across India, including Coimbatore, Bangalore, Hyderabad and Mumbai, and with clients in the UAE, the UK and the USA. Meetings happen over WhatsApp, Google Meet or Zoom.
Ownership & support
What you own at the end and how we look after it once it is live.
Terms & ConditionsDo I own my website and domain?
Yes. Your domain is registered in your name, and once the final payment is made, the finished website, including its design, content and code, is handed over to you as set out in your proposal.
Can I update the website myself?
Yes. We can build it on an easy system like WordPress or a custom admin panel and walk you through it in a short training session. If you would rather not, our care plans cover updates for you.
Who looks after my website after it goes live?
You can manage it yourself, or we can look after it on a monthly website maintenance plan that covers updates, backups, security checks and small content changes.
Privacy & your data
What happens to the details you share with us, and how to change or delete them.
Privacy PolicyWhat happens to the details I enter in your enquiry form?
The form does not save anything on our website. When you press send, it opens WhatsApp or your email app with your message ready, so your details reach us only when you send that message. We use them to reply and prepare your quote, and we never sell them. See our Privacy Policy.
How do I ask you to correct or delete my data?
Email contact@growwbusinezz.com or message us on WhatsApp. We confirm within 2 working days and complete the request within 30 days, except for records the law requires us to keep, such as invoices.
Websites & Web Development
Fast, secure websites and web apps that are designed around your brand and built to bring in enquiries. No templates, no shortcuts.
All Websites servicesGeneral questions
Will my website work on mobile phones?
Yes. We design for mobile first and test every page on real Android phones, iPhones, tablets and laptops before launch.
Can I update the content myself?
Yes. We can build it on WordPress or give you a simple admin panel, and we show you how to use it in a short training call.
Website Design & Development
How many pages will my website have?
Starter covers up to 5 pages, Business up to 12 pages and Premium has no limit. We help you decide which pages you actually need.
Do you write the content?
We can. Share what you have and our writers turn it into clear, search-friendly copy for ₹699 per page.
Landing Page Design
Can you connect the form to my CRM?
Yes. HubSpot, Zoho, Google Sheets, email or WhatsApp. Leads reach your team the moment someone submits the form.
Can the page sit on my existing website?
Yes. We can add it to your current site or host it on a sub-domain like offer.yourbusiness.com.
Do you also run the ads?
Yes. Our Google Ads and Meta Ads team can run the campaigns that send traffic to the page.
WordPress Development
Why should I choose WordPress?
It runs over 40% of all websites, it is easy to edit, it works with thousands of tools, and you are never tied to one developer.
Will a WordPress site be slow?
Not the way we build it. We use lean custom themes, compressed images and caching, so sites usually score 90+ on PageSpeed.
Can you move my current site to WordPress?
Yes. We move your content and images and set up redirects so you keep your Google rankings.
Custom Web Applications
How do you price a custom web app?
After a free planning call we send a fixed quote split into milestones. You pay as each milestone is delivered.
Who owns the source code?
You do. Once the final payment is made, we hand over the full source code and documentation.
Can you build a smaller first version?
Yes, and we recommend it. Launch a focused first version (an MVP) in 6 to 10 weeks, learn from real users, then add more.
Website Redesign & Revamp
Will I lose my Google rankings?
No. We map every old page to its new address with 301 redirects and keep your valuable content and titles.
Can you reuse my existing content?
Yes. We review it, update anything that is out of date and improve it for search and readability.
Can you redesign a site someone else built?
Yes. WordPress, Wix, custom PHP or anything else. We start with an audit and suggest the best way forward.
E-commerce Solutions
Online stores that are easy to run and built to sell, with payments, shipping and inventory ready from the first day.
All E-commerce servicesGeneral questions
Which payment methods can I accept?
UPI, cards, net banking, wallets and Cash on Delivery through Razorpay, PhonePe, Cashfree, Stripe or PayPal.
Can I manage orders from my phone?
Yes. The admin panel works on mobile, and you get a WhatsApp or email alert for every new order.
E-commerce Website Development
Shopify, WooCommerce or custom: which should I pick?
Shopify is the quickest to launch, WooCommerce gives you full ownership with low running costs, and a custom store suits unusual workflows. We will suggest the best fit in your free consultation.
How many products can I sell?
As many as you like. Our packages include uploading 50 to 500 products, and you can add more any time.
Can you help with product photos and descriptions?
Yes. We write search-friendly product descriptions and can connect you with product photographers.
Shopify Store Development
What does Shopify cost every month?
Shopify plans start at roughly ₹1,500 to ₹2,000 a month plus any paid apps. We help you pick the most cost-effective plan and apps.
Can you move my store to Shopify?
Yes. Products, customers, orders and SEO redirects from WooCommerce, Wix, Magento or a custom store.
Can you build custom Shopify features?
Yes. We build custom sections, Liquid templates and app integrations.
WooCommerce Development
Is WooCommerce secure?
Yes, when it is set up properly. We harden WordPress, add a firewall and automatic backups, and keep everything updated.
Can WooCommerce handle a big catalogue?
Yes. With good hosting and caching it handles thousands of products and orders comfortably.
Can it become a multi-vendor marketplace?
Yes. We use proven marketplace extensions with vendor dashboards and commissions.
Amazon & Flipkart Store Setup
What do I need to start selling on Amazon or Flipkart?
Usually a GST number, a bank account, a PAN card and your product details. We tell you exactly what is needed and help with the approval.
How many products do you list?
The starting package covers up to 25 products across both marketplaces. Bigger catalogues are quoted based on size.
Do you manage the store after setup?
Yes. We can manage listings, offers and sponsored ads every month as an add-on.
Payment & API Integrations
Do I need my own payment gateway account?
Yes. The account is in your business name so money goes straight to your bank. We help you with the KYC and setup.
Can you integrate a tool that is not listed here?
Almost certainly. If it has an API or webhooks, we can connect it.
Will this work with my current website?
Yes, whether it runs on WordPress, Shopify, Laravel or custom code.
Mobile App Development
Android and iOS apps that people enjoy using, from the first idea to launch on the Play Store and App Store.
All Mobile Apps servicesGeneral questions
Do you publish the app to the stores?
Yes. We handle the Play Store and App Store listing, submission and approval using your developer accounts.
Do I get an admin panel?
Yes. Most apps come with a web admin panel to manage users, content, orders and notifications.
Android & iOS App Development
How much does app development cost in India?
A simple first version (MVP) starts at ₹54,999. Apps with several user types, payments and real-time features usually cost ₹1 to 2 lakh. You get a fixed quote after a planning call.
How long does it take?
A first version usually takes 8 to 12 weeks. Bigger apps are delivered in stages.
Native or cross-platform?
For most businesses, Flutter or React Native gives a native feel at a lower cost. We only suggest fully native apps when there is a real need.
Flutter & React Native Apps
Flutter or React Native?
Both are excellent. Flutter is great for custom designs and performance, while React Native suits teams that already use React. We recommend one based on your app.
Will it feel like a native app?
Yes. For most apps, users cannot tell the difference.
Can you take over an existing Flutter app?
Yes. We review the code first, then fix, improve or extend it.
UI/UX Design & Branding
Design that makes your brand easy to remember and your product easy to use.
All Design & Branding servicesGeneral questions
Do I get the source files?
Yes. You get the final exports plus editable source files (Figma, AI or SVG) when the project is complete.
UI/UX Design
Do you only design, or build too?
Both. You can hand the designs to your own developers, or we can build them for you.
What will I receive?
Figma files with every screen, reusable components, a design system and a clickable prototype.
Can you improve the UX of an existing app?
Yes. We start with a UX audit and fix the issues that have the biggest impact first.
Logo & Brand Identity
How many logo concepts will I get?
Three original concepts. We then refine your favourite until it is right.
Do I own the logo?
Yes. Full rights pass to you on payment, along with all source files.
Can you refresh my existing logo?
Yes. A refresh keeps the recognition you have built while giving it a modern look.
Social Media Creatives
Do you offer a monthly design package?
Yes. Monthly packages include a set number of posts, stories and ad creatives.
Do you handle printing?
We deliver print-ready files and can coordinate with trusted printers.
Can you manage our social media too?
Yes. See our Social Media Marketing service.
Digital Marketing & SEO
Get found and get chosen. Marketing that brings real leads and sales you can measure, not just likes.
All Marketing & SEO servicesGeneral questions
Is there a long-term contract?
No lock-ins. Most plans have a short minimum (3 to 6 months for SEO) and then continue month to month.
Will I get reports?
Yes. Every month you get a simple report with rankings, traffic, leads and next steps, plus a review call.
SEO Services
How long does SEO take to work?
Most businesses see clear movement in 3 to 4 months and strong results in 6 to 12 months, depending on how competitive the keywords are.
Can you guarantee the number one spot on Google?
No honest agency can promise that, because Google decides the rankings. What we do guarantee is clean, white-hat work and clear monthly reports.
Do you write the content?
Yes. SEO Growth includes 2 optimized articles a month, SEO Pro 4 and SEO Premium 8.
Local SEO & Google Maps
Do I need a shop or office address?
You need either an address Google can verify or a clear service area. We guide you through Google's verification.
How soon will I see results?
Many clients get more calls and direction requests within 6 to 12 weeks.
Can you manage several branches?
Yes. We optimize each branch's profile and create a local page for every location.
Google Ads & PPC
How much should I spend on Google Ads?
Most local businesses start with ₹15,000 to ₹50,000 a month in ad spend. We suggest a budget based on your goals.
Is the ad spend included in your fee?
No. Ad spend is paid directly to Google from your account. Our fee covers the management.
How soon will I get leads?
Usually in the first week after the campaigns go live.
Meta Ads (Facebook & Instagram)
How much should I spend on Meta ads?
Most businesses start with ₹10,000 to ₹30,000 a month in ad spend. We suggest a budget based on your goals and location.
Is the ad spend included in your fee?
No. Ad spend is paid directly to Meta from your account. Our fee covers planning, creatives and management.
Google Ads or Meta Ads: which is better?
Google Ads catches people who are already searching. Meta Ads creates demand by showing your offer to the right people. Many businesses get the best results using both.
Social Media Marketing
Do you create the content?
Yes, including designs, captions and reel editing. You can share photos and videos, or we can arrange a shoot.
Which platforms should I be on?
We recommend the one to three platforms where your customers actually spend their time.
Do you reply to comments and messages?
Yes. Community management is part of our growth plans.
Content Writing
Do you use AI to write?
We use AI tools for research, but every piece is written, edited and fact-checked by a person.
How many revisions do I get?
Two rounds of revisions are included with every piece.
Can you write in Tamil?
Yes. English, Tamil and Hindi.
Email & WhatsApp Marketing
Is WhatsApp marketing allowed?
Yes, when it goes through the official WhatsApp Business API to people who have opted in. We set that up for you.
Which email tool do you use?
Mailchimp, Zoho Campaigns, Brevo, or whatever tool you already use.
Can you design the emails?
Yes. Every template is designed to match your brand.
AI Search Optimization (GEO)
What is GEO?
Generative Engine Optimization is the work of making your business easy for AI tools to understand, trust and recommend.
How is it different from SEO?
It builds on SEO but focuses on structured data, trusted mentions and clear answer-style content, which is what AI models rely on.
Can you measure the results?
Yes. We track how often, and how accurately, AI assistants mention your brand for your key questions.
AI & Automation
Smart AI assistants and automations that answer customers day and night and save your team hours every week.
All AI & Automation servicesGeneral questions
Is my business data safe?
Yes. We use trusted AI providers with data protection controls, and your data is never used to train public models.
Can a person take over a chat?
Yes. The assistant passes tricky questions to your team straight away on WhatsApp or email.
AI Chatbots
Will it give wrong answers?
It only uses the content you approve, and when it is not sure it says it will connect the customer with your team.
What does it cost to run?
AI usage usually costs ₹500 to ₹3,000 a month depending on how many chats you get. We give you an estimate upfront.
Can it book appointments?
Yes. It can connect to Google Calendar, Calendly or your own booking system.
WhatsApp Automation
Can I keep my current number?
Usually yes. An existing number can be moved to the API.
What does WhatsApp charge?
Meta charges per conversation, from a few paise to about ₹1. We estimate your monthly cost upfront.
Will I get the green tick?
We apply for verification for you, but approval is up to Meta.
Business Process Automation
Which tools can you connect?
Thousands, including Google Workspace, Zoho, HubSpot, Tally, Shopify, WhatsApp, Slack and any app with an API.
Are there monthly costs?
Tools like Zapier and Make have plans, while n8n can be self-hosted at very low cost. We suggest the cheapest reliable option.
What if something breaks?
We add error alerts, and monitoring is part of our care plans.
Hosting, Security & Maintenance
We take care of the technical side so your website stays fast, secure, backed up and online.
All Hosting & Maintenance servicesGeneral questions
What happens if my website goes down?
Our monitoring alerts us straight away and we start fixing it, often before you even notice.
Can you look after a website you did not build?
Yes. We start with a health check and then take over safely.
Domain, Hosting & SSL
Is the domain registered in my name?
Always. You own your domain and we simply manage it for you.
Can you move my website from another host?
Yes, usually with no downtime at all.
What does renewal cost?
You pay Hostinger directly. A .com domain is about ₹900 and shared hosting about ₹2,700 for the first year (before GST), and renewals cost more. We remind you well before anything renews.
Business Email Setup
Which provider should I choose?
Hostinger Email is the most affordable, Google Workspace is the most popular, and Microsoft 365 suits teams that live in Office. You pay the provider directly for the licence.
Can you move my old emails?
Yes. We migrate your existing mailboxes.
Is the email account mine?
Yes. The account is registered in your business name.
Website Maintenance
What counts as a content change?
Updating text, photos, prices or offers, adding blog posts or small layout tweaks. Bigger features are quoted separately.
Can I cancel any time?
Yes, with 30 days' notice. Yearly plans come with a discount.
Do you maintain sites that are not on WordPress?
Yes. Laravel, custom PHP, Next.js and Shopify too.
Website Speed Optimization
What score can you reach?
Most sites reach 90+ on desktop and 80 to 90+ on mobile, depending on the platform and any third-party scripts.
Will my design change?
No. We work behind the scenes without changing how your site looks.
How long do the improvements last?
Our care plans include a monthly speed check to keep it fast.
Website Security & Malware Removal
My site is hacked right now. How fast can you help?
Message us on WhatsApp. Emergency clean-ups usually start the same day.
Will it happen again?
We harden your site and suggest a care plan with monitoring to keep it protected.
Can you remove Google's warning?
Yes. After the clean-up we request a review, and the warning is usually gone within 1 to 3 days.
Analytics & Conversion Tracking
I already have Google Analytics. Do I need this?
Most setups we check miss important events. We make sure every lead and sale is tracked properly.
Can you track WhatsApp clicks?
Yes, along with calls, forms and purchases.
Will I get a dashboard?
Yes. A Looker Studio dashboard you can open any time.
Let's build something that grows your business.
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